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Frequently Asked Questions
About import and export
About features and operations
About troubles
Other questions
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Q1-1. Is there any version available for the Mac?

We are sorry we do not have a Mac version.
Q1-2.How can I make original models?

Pepakura Designer is software for unfolding 3D model and does not have functions to make original 3D data. You have to design 3D model data with other 3DCG software. Pepakura Designer can load several file formats listed below:
- Metasequoia (*.mqo) * Highest compatibility
- Wavefront (*.obj)
- 3D Studio (*.3ds)
- Lightwave (*.lwo)
- AutoCAD (*.dxf)
- STL (Binary format) (*.stl)
- Google Earth 4 (*.kmz, *.kml)
- Hexa Great (*.6kt, *.6ks)
There are some free 3D CG software that can generate supported file formats. You may use oen of them such as
blender,
google SketchUp and
MetasequoiaLE.
Q1-3. I lost my password. What should I do?

Please send us following information from
here with a message that you lost a password.
- The name and the version number of the software you purchased.
- Purchase date (DD/MM/YY)
- Purchaser's name
- Purchaser's e-mail address
After we confirmed our record, we will re-issue the password.
Q2-1. Can I import the files exported by Pepakura Designer to my drawing software?

Pepakura Designer can export the unfolded pattern into EMF, DXF, and EPS format as vector data.
For example, Adobe Illustrator can import them.
You can download sample files exported by Pepakura Designer from the following link to confirm with your drawing software before you purchase a license.
- Exported data from Pepakura Designer :
[sample_data.zip]
Q2-2. How can I import a file from Google SketchUp?
Q3-1. How can I get the developments in a specific scale?

You can set the scale by selecting the menu; [2DPatternWindow]-[Change the Scale of Development]-[Specify the Scale].
Note that this feature is only available on
Pepakura Designer.
Pepakura Viewer does not have this feature.
(If you want to scale with Pepakura Viewer, please try to do that by changing printer setting.)
Q4-1. There are only a few blue lines on a 3D model that should have a lot of edges.

The edges almost flat are not displaied as default setting.
Please open the [Line Style Configuration] dialog from the
[Configration] menu, then uncheck the [Hide fold lines almost flat] check box.
Q4-2. There are some red lines on a 3D model and I can not unite them in the unfolded pattern.

The red line means that the edge is NOT shared by two faces.
Please try to unite the edges located at almost the same position by selecting [3DModelWindow]-[Join Adjacent Isolated Edge]. If it does not work well, please unite them in your own 3DCG software.
Q4-3. Toolbars were disappeared. How can I put back them?

Select [Configuration]-[Reset to Default] and then restart Pepakura Designer.
Q4-4. Some PDO files are not opened correctly on European Windows.

It is known that the Pepakura Designer V3 which runs on European OS can not open old PDO files generated with V1. In this case, you can open the data by changing the decimal symbol in the Windows "Customize Regional Options" dialog box from "," to ".".
Q4-5. Pepakura Designer does not print templates correctly.

Please try the followings:
- Please confirm whether you can print the other simple data with Pepakura Designer.
- Please change "Print Configuration" from [Print and Paper] dialog.
- Change "Resolution (for bitmap print)" to lower setting.
- Change "Thickness of Line".
- Select "Print lines clearly (Vector print)".
- If you have a PDF printer, you can print to a PDF file. PDFCreator is such a free software. Then you can print the PDF file with Adobe Reader.
- Please copy the template to a clipboard via [File]-[Copy development to clipboard], and then paste it to other application such as MS Word. Then print it with the application.
Q4-6. Pepakura Designer fails to open/save a file on Non-English Windows.

Please confirm the file path contains only alphabet characters.
(i.e. c:\test\sample.pdo)
Q5-1. How can I get a winged dragon model?

The data of the dragon is included in our samples.
The photo of the dragon is on Japanese top page (
http://www.e-cardmodel.com/pepakura-ja/ ).
If you pay for Pepakura Designer, you can also get a lot of samples from "Download" page.
Q5-2. I need a very large BMP file with high resolution as output of the pattern.
Q5-3. The unfolded pattern is too complicated. How can I reduce the number of pieces?

Pepakura Designer does not have a feature to reduce the number of polygons.
Please try to simplify the model with other 3DCG software.
Q5-4. I want the iron man files! I want the 300 spartan helmet!

We are software developer.
We are sorry we do not provide specific paper models. Please ask at a papercraft community on the internet.
You may find some interesting data from our
Pepakura Gallery.
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